123-reg.co.uk hosting compensation

Web hosting firm 123-reg has deleted an unspecified number of its customers' websites.

  • Gathering claimants

123-reg.co.uk hosting compensation

Web hosting firm 123-reg accidentally deleted an unspecified number of its customers' websites. The company, which hosts 1.7m sites in the UK, said an error made during maintenance "effectively deleted" what was on some of its servers. The recovered data that has been reinstated by the firm is in some cases over 7 months old, leaving firms to piece together or rebuild websites completely at their own cost.

Many customers believe that 123-reg has been grossly negligent in not having appropriate backups. They have offered just 6 months of free of hosting to affected customers and we think that customers should be entitled to much more.

Discussion

FAQ

We'll gather more claimants together and look into options to take the case forward. We'll contact you to confirm the options and request additional information.
You can change your mind at any time for any reason. Just let us know!
Sometimes to gather expert evidence on your case, or to take your case forward we need to pass your details to third parties. This is all done confidentially and the security of your data is very important to us.
Updates

Are you eligible? no obligation to proceed if you are.

We're gathering claimants for this case.

Press coverage and case activity

123 Reg suffers deja vu: Websites restored from August 2017 backups amid storage meltdo... more

Back from 2016, it seems that lessons were not learned: 123-reg restores just 26 servers after catastrophic wipe... more